Municipal Tourist Tax:
In the Municipality of Polignano a Mare the tourist tax is € 1.00 per night per person for a maximum of n. 6 nights. Guests under the age of 14 are exempt. The tourist tax must be paid at the time of booking and will be indicated in the tax receipt issued as a receipt at the end of the stay.
Prices are in euros, per day per room valid for stays of at least 2 nights.
At the time of booking, the customer must communicate and / or indicate to the structure the details of a credit card (VISA MASTERCARD circuits, etc.) to guarantee each reservation as well as the payment of any cancellation penalties.
We accept payments by bank transfer, debit card and credit cards by the day of arrival. We accept the following credit cards: Visa, Mastercard, Eurocard and American Express, we do not accept checks.
The web rate provides for a pre-authorization on the credit card communicated by the guest for an amount equal to the first night of the total stay.
–Non-Refundable Web Tariff
The Non-Refundable web rate provides for the withdrawal of the full amount of the stay at the time of booking from the credit card communicated by the guest at the time of booking.
SPECIAL COVID CANCELLATION CONDITIONS
The cancellation of the reservation must always be by writing a letter
Due to the current health situation, we apply special cancellation conditions .
In case you have to move or cancel the stay booked directly on our website due to Covid-19, it will be possible to do so without penalty within 5 days before arrival with both “Web Rate” and “Non-Refundable Web Rate” reservation.
The deposit withheld at the time of booking can be used for a next stay within 18 months of issue or returned.
In case of other illnesses or accidents, we apply the following conditions:
Non-Refundable Web Rate: No refund;
The cancellation of the reservation must be always by a letter
Although there is no right of withdrawal under the Consumer Code, we apply the following conditions:
1) In case of cancellation or changes: within 5 days of arrival: no penalty;
2) From 5 days until the day of the arrival date or in case of no show or late arrival or early departure will be charged 100% of the total amount from which the deposit will be deducted.
Non-Refundable Web Rate
In case of changes and / or cancellations: there is no refund.
Registration of guests according to the requirements of the law:
The art. 109 (TULPS) as amended by artt. 1 and 2 D.M. 07/01/2013
provides that upon arrival a government and valid identity document is required for each guest, in order to allow registration according to the Italian laws in force. Minors must be accompanied by at least one of their parents.
Rooms are available from 15:00 to 20:00. Please kindly inform us in advance of your expected arrival time or any delays.
In case the arrival time is not communicated in advance, check-in will be available from 15:00 to 20:00.
Check-out is by 11 am.
Subject to availability and on request, we gladly extend your stay beyond 11 am on the day of departure with a surcharge.
L’ARCO ANTICO – locazione turistica is a non-smoking structure.
Problems in the rooms:
For any problems encountered on arrival, you will immediately want to contact me, I will do everything to solve them as soon as possible.
Shuttle to and from the airport:
It can be arranged on request and at an additional cost.